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Licensing and Expansion Manager

  • On-site
    • Boston, Massachusetts, United States
  • Operations

Job description

The Role 

The Associate (Expansion & Licensing) is not a compliance observer or legal theory role at Entyre Care. This person owns licensing end-to-end, so we can scale caregiver compensation programs state by state — fast, clean, and without regulatory surprises. You will be responsible for researching, identifying, applying for, tracking, and maintaining licenses across all states where we currently operate or plan to expand. This role exists to ensure our growth never stalls at the first operational step: obtaining the right licenses.  

The Core  

Entyre Care exists to deliver life-changing support for family caregivers - fast. Our work touches various state Medicaid programs, which means regulation is unavoidable. We don’t treat regulation as a blocker; we treat it as a problem to solve. This role is central to that mindset. 

What You Will Do 

Own Licensing, Start to Finish 

  • Identify all required licenses, registrations, and permits across states, programs, and operating models by conducting comprehensive regulatory research 

  • Build and maintain a living license inventory (required vs. optional, active vs. pending, renewal cycles) 

  • Personally manage applications, renewals, and filings - no hand-offs, no ambiguity 

Decide What to Apply For (and What Not To) 

  • Interpret statutes, guidance, and agency feedback 

  • Research what Entyre must apply for versus what is commonly over-applied for 

  • Document and substantiate decisions with rigorous research to ensure they scale beyond individual ownership 

Work Directly with Government Agencies 

  • Communicate with state agencies, Medicaid offices, departments of health and labor, and licensing boards 

  • Ask clarifying questions before issues become problems 

  • Track correspondence, interpretations, and informal guidance 

  • Engage agencies in person when helpful to build strong relationships and move processes forward 

Turn Licensing into an Operating System 

  • Design repeatable workflows for new state launches, operating model changes, and renewals 

  • Use project management tools to keep work visible, organized, and accountable 

Partner With State General Managers and HQ 

  • Clear licensing blockers so state teams can move quickly and confidently 

  • Flag regulatory risks early, before launch decisions are locked 

  • Translate regulatory requirements into operational reality, not legal memos 

Job requirements

Experience 

  • 3+ years of experience in a research-intensive, process-oriented role, such as consulting, regulatory operations, or similar functions 

  • Hands-on experience directly submitting and managing licenses strongly preferred 

  • Experience in MBB knowledge teams or Big 4 regulatory/compliance operations strongly preferred 

Skillset 

  • Strong regulatory research instincts 

  • Outstanding relationship-building skills, particularly with government agencies and external stakeholders 

  • Highly organized, with strong ownership of timelines, trackers, and documentation 

  • Comfortable building processes from scratch 

Mindset 

  • Preference for ownership and execution over review and observation 

  • Comfort making judgment calls when regulatory guidance is imperfect 

  • Ability to operate independently without reliance on a large team 

For each license successfully obtained in every state, you will receive an attractive bonus.

How We Operate - Non-Negotiable:

"Insanely Great" for Families - Delivered Now:

Forget just 'satisfaction'. We deliver support that makes caregivers feel loved and seen. Understand their pain, anticipate their needs, and solve them – fast.

The standard is "Insanely Great," period. Anything less slows us down and fails our families.

Speed is King - Ruthless Focus is the Key:

Velocity comes from focus. Kill distractions. We concentrate all firepower on the #1 critical objective until it's done. Then we attack the next one.

Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure. Move the needle now.

Raise the Bar: Crush Mediocrity:

Mediocrity is poison. It kills speed, morale, and companies. We hunt it down and eliminate it. Good enough is never good enough.

Demand A-Player performance from yourself and everyone around you. Own your shit. Deliver excellence, fast. No excuses, no passengers.

The Speed Algorithm: Question. Delete. Simplify. Accelerate.

This is how we build momentum: Question every requirement – who asked? why? Delete ruthlessly – parts, processes, bureaucracy. If you don't add 10% back later, you didn't cut enough. Simplify what's left. Then, accelerate cycle time like hell.

Challenge everything. "It can't be done" means "You haven't figured it out yet. Go do it." Break bottlenecks, find shortcuts, remove friction.

Act Like Owners - Bold Bets, Fast Action:

This is your company. Own the mission, own the results. Don't wait for permission – take initiative.

Make bold bets that can leapfrog progress for our families. Act decisively. Move fast. If you stumble, learn faster and go again. Bias for action is everything.

The Bottom Line:

We are building something vital and doing it at lightning speed. This requires intensity, focus, and a relentless drive to execute. If reading this makes you want to jump up and build faster, welcome to Entyre. If not, get out of the way.

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