Office Operations & Experience Coordinator

The Role

You keep Entyre Care running smoothly day to day. This is a hands-on, in-office role where you make sure people are set up, the space works, and nothing slips through the cracks. You’re close to the action and take ownership of the office as a whole. You notice when something is off—whether it’s a missing cable, an unorganized room, or a gap in a process—and you fix it without waiting. The role is a mix of structure and unpredictability. Some tasks are routine, others come up on the fly. You stay on top of both. You bring order where it’s needed and take care of the small things that make a big difference. You also help shape the atmosphere of the office—bringing energy, keeping things welcoming, and making it a place people enjoy being in every day.

Entyre’s Core

We move fast and stay practical. This role enables that by keeping the office running without friction—so the team can focus on their work instead of dealing with distractions. A well-run environment doesn’t happen by accident. It requires someone who stays on top of details, follows through, and solves problems early. At the same time, the office isn’t just a place to work—it’s where culture shows up day to day. The way the space feels, how organized it is, and the small touches all shape how people experience Entyre Care. You help create an environment that’s not only efficient, but also positive, welcoming, and energizing.

What You’ll Do

• Set up the office each day-making sure everything is in place, stocked, and ready to go

• Run onboarding and offboarding so new hires are fully set up and departures are smooth

• Set up workspaces and support office changes

• Keep the office in good shape-organizing rooms, maintaining the kitchen, restocking supplies, running the dishwasher, handling small fixes

• Manage inventory and ordering of office supplies and merchandise through our online shop

• Maintain and improve the look and feel of the office, including branding elements

• Handle mail, packages, deliveries, and vendor coordination

• Act as the point of contact for the office space-coordinating with landlords, building management, and service providers for maintenance, access, and lease-related topics

• Plan and run events-from larger company outings to smaller team activities

• Support teams with practical, day-to-day help: HR, Talent, IT, and Marketing

• Jump in wherever needed-no task is too small if it helps the team run better

What You Need

• You're organized and like keeping things in order

• You’re hard working and take pride in getting things done well

• You're hands-on and don't mind jumping into day-to-day tasks

• You're dependable and follow through-people can rely on you

• You notice small details and fix things before they become problems

• You're comfortable supporting different teams and switching context quickly

• You're willing to take on tasks that aren't always glamorous

• Previous experience in office operations or similar roles is a plus

How We Operate - Non-Negotiable:

"Insanely Great" for Families - Delivered Now:

Forget just 'satisfaction'. We deliver support that makes caregivers feel loved and seen. Understand their pain, anticipate their needs, and solve them – fast. The standard is "Insanely Great," period. Anything less slows us down and fails our families.

Speed is King - Ruthless Focus is the Key:

Velocity comes from focus. Kill distractions. We concentrate all firepower on the #1 critical objective until it's done. Then we attack the next one. Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure. Move the needle now.

Raise the Bar: Crush Mediocrity:

Mediocrity is poison. It kills speed, morale, and companies. We hunt it down and eliminate it. Good enough is never good enough. Demand A-Player performance from yourself and everyone around you. Own your shit. Deliver excellence, fast. No excuses, no passengers.

The Speed Algorithm: Question. Delete. Simplify. Accelerate.

This is how we build momentum: Question every requirement – who asked? why? Delete ruthlessly – parts, processes, bureaucracy. If you don't add 10% back later, you didn't cut enough. Simplify what's left. Then, accelerate cycle time like hell. Challenge everything. "It can't be done" means "You haven't figured it out yet. Go do it." Break bottlenecks, find shortcuts, remove friction.

Act Like Owners - Bold Bets, Fast Action:

This is your company. Own the mission, own the results. Don't wait for permission – take initiative. Make bold bets that can leapfrog progress for our families. Act decisively. Move fast. If you stumble, learn faster and go again. Bias for action is everything.

The Bottom Line:

We are building something vital and doing it at lightning speed. This requires intensity, focus, and a relentless drive to execute. If reading this makes you want to jump up and build faster, welcome to Entyre. If not, get out of the way.