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Senior Talent Partner

  • On-site
    • Detroit , Michigan, United States
  • Operations

Job description

Who we are: 

At Entyre Care, our mission is to support caregivers by offering families both emotional and financial support throughout their caregiving journey. We ensure our caregivers have access to the right resources and guidance in all areas of outpatient care, so they feel confident and prepared to care for their loved ones at home. Entyre Care recognizes the essential role caregivers play and are committed to helping them receive fair compensation, allowing them to focus on delivering compassionate, high-quality care. 

Caring for someone you love shouldn’t feel overwhelming, which is why we’re here to ensure every caregiver feels confident, supported, and valued. Ready to join our journey? You can learn more about us here https://entyrecare.com/ 

 

Position Overview: 

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional experience for caregivers and their loved ones. 

 

Why you’ll love this work: 

  • Meaningful Work: Leverage your expertise to support caregivers and ensure they have the resources and confidence to care for their loved ones at home. 

  • Start-up Environment: Work in a growing startup where you can create an impact —and get compensated competitively for it. 

  • Team Culture: Surround yourself with compassionate and ambitious peers who care deeply, demand excellence, and take initiative. 

Job requirements

Key Responsibilities: 

  • Talent Recruitment: Proactively identify, engage, and attract high-caliber candidates through creative sourcing strategies, leveraging tools like LinkedIn, professional networks, and referrals. 

  • Partnership & Alignment: Partner closely with hiring managers to understand hiring needs and align sourcing strategies with business goals. 

  • Talent pipeline: Build and maintain a strong talent pipeline to support current and future hiring needs. 

  • Candidate support: Provide exceptional candidate support, ensuring a seamless and positive experience throughout the hiring journey. 

  • Candidate facilitation: Facilitate office visits, interviews, and assessments while acting as a trusted point of contact for candidates. 

  • Onboarding: Lead and organize onboarding processes to ensure new hires are set up for success from day one. 

  • Scheduling & Coordination: Coordinate schedules, prepare materials, and conduct onboarding sessions in collaboration with relevant teams. 

  • Go-to Resource: Act as a go-to resource for new hires, addressing their questions and ensuring they feel supported during their transition. 

  • Process Improvement: Partner with the Talent Team and stakeholders to identify process improvements and drive best practices in sourcing and onboarding. 

  • Mentorship: Serve as a mentor to junior team members, sharing insights and fostering their professional growth. 

  • Tracking: Maintain accurate and up-to-date records in applicant tracking systems and onboarding platforms. 

  • Compliance: Ensure compliance with company policies and relevant regulations. 

  • Role Model: Embody Entyre Care’s mission, values, and culture, acting as a role model for the team. 

  • Collaboration: Build strong relationships across departments, fostering a collaborative and inclusive work environment. 
     

What We Offer 

  • 401(K), Health insurance, Life insurance, Dental insurance and Vision insurance. 

  • Comprehensive PTO including 11 paid holidays, paid time off (PTO), and sick leave. 

  • Employee Perks: Spending discounts via SmartSpend, financial coaching via SoFi, and pet insurance discounts for any furry friends! 
     

How We Operate: 

  • “Insanely Great” for Families: Relentlessly solve caregiver needs with excellence and speed. 

  • Speed is King: Eliminate distractions and execute on critical objectives with urgency. 

  • Raise the Bar: Demand excellence and continuous improvement from yourself and your team. 

  • The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction. 

  • Act Like Owners: Take initiative and move fast to drive results for families. 

 

The Bottom Line: 

This is a high-impact, operational leadership role at the heart of a mission-driven company. If you are energized by streamlining and continuously improving processes—and want to make a difference for millions of families—join us at Entyre Care. 

 

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